🌹🌹The Radiant Rose Salon’s Policies…..🌹🌹

~~ALL SCHEDULED SERVICES REQUIRE A CARD TO BE ON FILE FOR THE CLIENT RECEIVING THE SERVICE; OTHERWISE, THE BOOKING CANNOT BE COMPLETED! ~~

(Minors are required to have a parent’s card on file. Any service that is paired with another must be scheduled alongside a primary service that costs at least $60. If the total is less than $60, the standard price for the service will apply instead of the add-on rate. Furthermore, the combined total of all services must also be $60 or more before any discounts are applied.

🌹PRICING POLICY:

All prices quoted or appearing in printt are starting at prices and are subject to change without notice.

**All gift cards and sale items are non-refundable.**

ALL products must be 3/4 full and you must show proof of purchase!

🌹Refund Policy:

If you are unhappy with your service, You have an entire week until time and day of your original service, to come in and have us fix whatever you’re unhappy with, free of charge. After a week, you will have charges but we will gladly work with you to fix it. However, to the nature of the service, we do NOT offer or give payment refunds.All Services are final sales.

When’s booking your services, you WILL be required to pay a deposit before booking. Deposits are non-refundable when services are canceled under 48 hours from your day of service. (48 hrs or less, you will be charged: Late Cancel: Up to 75% of initial Service total and NO Shows: 100% of initial service total also.)

If you refuse payment, have insufficient funds or leave the salon without payment, we have the right to report you and proceed with legal charges.  

🌹Wedding  Party or Large Group Policy:

As a courtesy to our staff professionals, we require a 6-day cancellation notice. A credit/debit card will be required to reserve all appointments. Any cancellations made with less than 6 days' notice will be charged 50% of the canceled service(s) to the credit card on file. The client will be responsible for the full value of the services booked. Tardiness of 30 mins or more, will be considered a "No-show" and result in 100% of the cost of the booked service(s) will be placed on the credit card. 

🌹Lateness/No Show Policy:

We understand that life can change unexpectedly and at times it may affect your appointment with us. Last-minute cancellations and "no-shows" are detrimental to our business. Please notify us as soon as possible if you need to cancel or reschedule an appointment. Confirmations are a courtesy, not an obligation on our part. If you have not received a confirmation it does not waive cancellation fees. Missed appointments may incur the following fees.

Cancellation more than 48 hours before scheduled service: No Charge.

Cancellation 48 hours before service, 25% of Service Charge

Cancellations less than 48 hours but more than 24 hours before service: 50% of Service Charge

Cancellations 24 hours or less before service, 75% of service charge.

Cancellations on the day of service:  90% of initial service total
No Shows: 100% of initial service total 

🌹Non Payments:

If you leave the salon for any reason, without paying for Any part of your servicel, trying to avoid Payment for your service, you WILL be charged 100% of the service charge and the authorities will be called and a report for theft of services will be made. If you forgot something at home during or after your service is complete and haven’t yet paid, you MUST leave your credit card and ID with us and will get them back after we receive payment.

🌹Privacy Policy:

Customer information in our files is used to improve your services and to send important messages as well as marketing communications. We do not, under any circumstances, share this information with third parties